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Services

Our Services offering brings together our three key areas of expertise - Facilities Services, IT Services and Freedom, which encompasses power, networks, professional services and infrastructure services. 

What we deliver

The combined expertise of our Services division provides facilities engineering services, IT, fabric and project management services, power engineering services and land management capabilities.

We focus on offering a highly attractive end-to-end proposition for our customers across a number of markets, focusing on outstanding technical expertise, strong values and assured project delivery.

In other words, you define the output and we take care of the delivery.

Facilities Services

We know that you expect the highest standards of a facilities services provider. We are open, honest and dependable and we'll make sure that the day-to-day operation of your building runs smoothly, smartly and efficiently.

We take ownership of the technical organisational challenges any building faces; taking front-line responsibility for both performance and day-to-day management.

We apply innovation and technical competence to everything we do to give our customers the best service and value for money.

Efficient buildings

We monitor your building data to continuously optimise assets, improve building performance and eliminate waste.

Our end-to-end service combines our facilities, energy and project teams to deliver tangible results; put simply, we turn your data into action.

Business Focused Maintenance

BFM is an output based approach to maintaining buildings – moving away from the industry standard SFG 20. By recognising the diversity of assets and both their environment and operation, we deliver dynamic scheduling of maintenance task and activities.

Using advanced data analytics from multiple data sources from within your building our approach works in real-time, meaning that problems can be identified sooner and fixed faster. Our flexible BFM model can be aligned to specific property strategies ranging from critical site management, energy reduction or maximum asset lifespan.

Our healthy building strategy

A healthy working environment means happy and productive people. With wellbeing high on everyone’s agenda, the workplace is changing at an astonishing pace.

Our role in managing your building is to make sure all stakeholders and users are safe and comfortable in an efficient environment, as well as supporting you to achieve your responsibility goals.

Customer experience

We recognise that offering an exceptional experience to our customers is really important.

There are three main elements that drive the development of our Customer Experience approach - strategy, training and measurement - by developing these elements together, we are able to deliver an agile and cross-functional approach that strengthens a culture of continuous improvement, with an ultimate focus on the customer.


We design, connect, build, maintain and renew electricity infrastructures to ensure electricity gets to your customers safely, whenever they need it. With our expertise you’ll have high-quality electricity infrastructures that are reliable and sustainable.

We have four business units – professional services, power, networks and infrastructure services – that work together to design and consult, connect, build, maintain and renew your electrical and building infrastructures.

Professional Services

We provide independent professional services to this highly regulated industry, including civil design services such as project management and quantity surveying to the infrastructure sector, land services providing consent and wayleaves, estate management on behalf of some of the largest land holdings in the UK and ground radar and asset condition surveys. We pride ourselves on quality, compliance and assurance – delivering solutions not just reports.

Power

Operating and maintaining private electricity networks for major industrials, renewable energy installations, including wind farms and solar farms, as well as contestable connections. This includes British Power International (BPI), which delivers strategic advisory services, offering overhead line data capture and design using drones and offering innovative award winning products such as POC-MAST, to allow quick and cheap connection to the grid for power generation facilities and Protean, an alternative to the traditional wood pole.

Networks

We work on behalf of Distribution Network Operators (DNOs), who own and operate the electricity networks, overhead lines and substations, building, maintaining and renewing High Voltage (HV) electricity equipment (substations and overhead lines) and carrying out surveys and inspections, to over 1,000 sites across the UK.

Infrastructure Services

We provide planned and reactive building services and fabric maintenance, grounds management, flood defence solutions, and security integration and installation services to a range of public sector and private customers.

More about Freedom's services

IT Services

Transforming connectivity to build better businesses, empower people and enrich lives.

We deliver integrated IT infrastructure and managed services which transforms what’s possible in connectivity, data management and analysis.

We achieve this through our unrivalled technical expertise, a consultative approach and unmatched end-to-end capabilities. It’s why we’re trusted by the NHS, Coca Cola, Fujitsu, Tesco, HSBC, and BT across sectors including health, defence, commercial and data centres, entertainment and venues, education and infrastructure.

Building better businesses

We work with some of the biggest brands and organisations to deliver products and services that open up a world of possibilities. Through instant data access and analysis built around our customers’ needs, we not only enable revenue generation and growth but provide built in resilience and reliability.

Empowering people

In today’s rapidly changing world, people are at the heart of everything we do. Through our cloud-based unified communications, we help people to work from anywhere or just stay in touch creating more meaningful relationships and better-informed business decisions.

Enriching lives

From enabling joined up digital patient care, powering virtual content at concerts and creating the flexible working conditions to improve work-life balance, we are helping transform how people experience the world.

Today’s digital economy is transforming the workplaces, leisure spaces and public services that we all rely upon every day. We enable digital advantage for our clients and their customers by designing, installing and managing IP-connected systems that transform the built environment.

From iconic buildings and national landmarks, to trailblazing projects in retail, leisure, urban regeneration, education, healthcare, financial services, media and science; we are enhancing the performance of businesses, organisations and public institutions everywhere - we are at the heart of this digital revolution.

We’re transforming connectivity across the globe by delivering integrated IT infrastructure including:   

Seamless and flexible Wi-Fi and private 5G networks

Digitalisation and integration of IT and data systems

Unified communications

Ofcom and network operator approved EV charging solutions

Structured cabling

Electronic Security

ADDING VALUE THROUGH OUR WIDER SERVICE OFFERING

Our Services division isn’t just a standalone aspect of our business. Our Services teams also work together with our Engineering division to offer our customers a unique and unrivalled experience which covers the whole project lifecycle - a true end-to-end solution.

Related Projects

Nightingale Hospitals Initiative

Nightingale Hospitals Initiative

We were proud to support the fight against coronavirus by working collectively with key partners throughout the industry to create several Nightingale hospitals across the UK. Both our Engineering and Services divisions came together to deliver field hospitals in Manchester, Harrogate, Cardiff, Deeside and Bangor.

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132kv Data Centre connection (POC-MAST™)

132kv Data Centre connection (POC-MAST™)

Our Freedom team was appointed to design and build an 80 MVA 132kV connection to a new data centre in the UK Power Networks region. To facilitate the connection to an existing 132kV OHL terminal tower, Freedom installed its new point of connection mast - POC-MAST™ which provided a quicker and cheaper final connection point.

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Royal Hallamshire Hospital, Q-Floor Operating Theatres, Sheffield

Royal Hallamshire Hospital, Q-Floor Operating Theatres, Sheffield

We played a key role in a £4.5m programme to create four new operating theatres and a recovery area to replace ageing facilities at Sheffield’s Royal Hallamshire Hospital. We have a long history with Sheffield Teaching Hospitals NHS Foundation Trust, having worked with them since 2002 on numerous prestige projects across the city campus including renovation its Q floor which was opened in 2019.

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Southampton Football Club

Southampton Football Club

We are undertaking a three-year contract to provide maintenance services for Southampton Football Club, which sees us delivering a full range of mechanical, electrical and building fabric maintenance services at the club’s St Mary’s Stadium and Staplewood training facility. Our bespoke flexible approach to building maintenance means problems can be identified sooner and fixed faster; information from building management will also be captured and used to improve the carbon footprint of their sites by reducing energy and water usage.

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'Our Town Hall'

'Our Town Hall'

We are supporting the refurbishment and partial restoration of Manchester’s prestigious town hall. The ‘Our Town Hall’ project for Manchester City Council will protect this grade I listed building, which dates back to 1877. Work is underway on the project and sees us undertaking the removal and replacement of all mechanical, electrical and plumbing services. Working together with our Engineering division, our Offsite Manufacture and IT Services business units have played an integral part in the tender process and this close working relationship will continue throughout the project.

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Manchester Engineering Campus Development (MECD)

Manchester Engineering Campus Development (MECD)

We are playing a key role in the development of MECD, which is set to become the single-biggest home for engineering in any UK university. Working alongside Balfour Beatty to deliver the project on behalf of the University of Manchester, our works include the installation of all the mechanical, electrical, and plumbing elements over eight floors, equating to 76,000m2. Once completed it will house the University of Manchester’s engineering disciplines, teaching spaces and research institutes, and more than 6,700 students and 1,250 staff will be based there.

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BBC Broadcasting House

BBC Broadcasting House

We were commissioned to transform the entire core of this iconic building’s IT infrastructure, as part of the redevelopment of one of the world’s largest live broadcast centres. The building was fitted with high performance fibre and coax which covered nearly 30,000sqm, which was all delivered within an extremely tight timeframe. Integration with the BBC’s existing IT infrastructure was key to ensure there was no disruption to service.

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Belfast Waterfront

Belfast Waterfront

We delivered IT infrastructure services on this IP-converged solutions project, which equipped the newly expanded Belfast Waterfront conference and entertainment venue with smart building connectivity, security and safety, enabling a world-class visitor experience. Close collaboration at the design stage enabled us to propose a systems architecture that would both exceed the client’s requirements and support a flexible approach to installation, ensuring all IT works could be managed as part of a complex and multifaceted build schedule.

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Birmingham Airport

Birmingham Airport

This project forms part of the airport’s HV maintenance framework. Our Freedom business has been appointed to carry out the HV maintenance and HV upgrades to ensure there are no unplanned outages and 100% resilience to their network. They also provide annual inspections and full maintenance over the course of the contract and as part of the planned work any defects identified are completed during separate visits to site. Additionally, the site is covered by their 24 hour emergency call out service.

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Bloomberg European HQ

Bloomberg European HQ

We formed part of the team that worked on the construction of Bloomberg's new European Headquarters, located in the heart of the City of London. We delivered all structured cabling, two data centres, a media data centre, a full in-building mobile phone DAS system and an extensive integrated cold aisle containment system that enhanced energy efficiency for the building designed by renowned architect, Lord Foster.

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