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Services

Our Services offering brings together our three key areas of expertise - Facilities Services, IT Services and Freedom, which encompasses power, networks, professional services and infrastructure services. 

What we deliver

The combined expertise of our Services division provides facilities engineering services, IT, fabric and project management services, power engineering services and land management capabilities.

We focus on offering a highly attractive end-to-end proposition for our customers across a number of markets, focusing on outstanding technical expertise, strong values and assured project delivery.

In other words, you define the output and we take care of the delivery.

Facilities Services

We know that you expect the highest standards of a facilities services provider. We are open, honest and dependable and we'll make sure that the day-to-day operation of your building runs smoothly, smartly and efficiently.

We take ownership of the technical organisational challenges any building faces; taking front-line responsibility for both performance and day-to-day management.

We apply innovation and technical competence to everything we do to give our customers the best service and value for money.

Efficient buildings

We monitor your building data to continuously optimise assets, improve building performance and eliminate waste.

Our end-to-end service combines our facilities, energy and project teams to deliver tangible results; put simply, we turn your data into action.

Business Focused Maintenance

BFM is an output based approach to maintaining buildings – moving away from the industry standard SFG 20. By recognising the diversity of assets and both their environment and operation, we deliver dynamic scheduling of maintenance task and activities.

Using advanced data analytics from multiple data sources from within your building our approach works in real-time, meaning that problems can be identified sooner and fixed faster. Our flexible BFM model can be aligned to specific property strategies ranging from critical site management, energy reduction or maximum asset lifespan.

Our healthy building strategy

A healthy working environment means happy and productive people. With wellbeing high on everyone’s agenda, the workplace is changing at an astonishing pace.

Our role in managing your building is to make sure all stakeholders and users are safe and comfortable in an efficient environment, as well as supporting you to achieve your responsibility goals.

Customer experience

We recognise that offering an exceptional experience to our customers is really important.

There are three main elements that drive the development of our Customer Experience approach - strategy, training and measurement - by developing these elements together, we are able to deliver an agile and cross-functional approach that strengthens a culture of continuous improvement, with an ultimate focus on the customer.


We design, connect, build, maintain and renew electricity infrastructures to ensure electricity gets to your customers safely, whenever they need it. With our expertise you’ll have high-quality electricity infrastructures that are reliable and sustainable.

We have four business units – professional services, power, networks and infrastructure services – that work together to design and consult, connect, build, maintain and renew your electrical and building infrastructures.

Professional Services

We provide independent professional services to this highly regulated industry, including civil design services such as project management and quantity surveying to the infrastructure sector, land services providing consent and wayleaves, estate management on behalf of some of the largest land holdings in the UK and ground radar and asset condition surveys. We pride ourselves on quality, compliance and assurance – delivering solutions not just reports.

Power

Operating and maintaining private electricity networks for major industrials, renewable energy installations, including wind farms and solar farms, as well as contestable connections. This includes British Power International (BPI), which delivers strategic advisory services, offering overhead line data capture and design using drones and offering innovative award winning products such as POC-MAST™, to allow quick and cheap connection to the grid for power generation facilities and Protean, an alternative to the traditional wood pole.

Networks

We work on behalf of Distribution Network Operators (DNOs), who own and operate the electricity networks, overhead lines and substations, building, maintaining and renewing High Voltage (HV) electricity equipment (substations and overhead lines) and carrying out surveys and inspections, to over 1,000 sites across the UK.

Infrastructure Services

We provide planned and reactive building services and fabric maintenance, grounds management, flood defence solutions, and security integration and installation services to a range of public sector and private customers.

More about Freedom's services

IT Services

Transforming connectivity to build better businesses, empower people and enrich lives.

We deliver integrated IT infrastructure and managed services which transforms what’s possible in connectivity, data management and analysis.

We achieve this through our unrivalled technical expertise, a consultative approach and unmatched end-to-end capabilities. It’s why we’re trusted by the NHS, Coca Cola, Fujitsu, Tesco, HSBC, and BT across sectors including health, defence, commercial and data centres, entertainment and venues, education and infrastructure.

Building better businesses

We work with some of the biggest brands and organisations to deliver products and services that open up a world of possibilities. Through instant data access and analysis built around our customers’ needs, we not only enable revenue generation and growth but provide built in resilience and reliability.

Empowering people

In today’s rapidly changing world, people are at the heart of everything we do. Through our cloud-based unified communications, we help people to work from anywhere or just stay in touch creating more meaningful relationships and better-informed business decisions.

Enriching lives

From enabling joined up digital patient care, powering virtual content at concerts and creating the flexible working conditions to improve work-life balance, we are helping transform how people experience the world.

Today’s digital economy is transforming the workplaces, leisure spaces and public services that we all rely upon every day. We enable digital advantage for our clients and their customers by designing, installing and managing IP-connected systems that transform the built environment.

From iconic buildings and national landmarks, to trailblazing projects in retail, leisure, urban regeneration, education, healthcare, financial services, media and science; we are enhancing the performance of businesses, organisations and public institutions everywhere - we are at the heart of this digital revolution.

We’re transforming connectivity across the globe by delivering integrated IT infrastructure including:   

Seamless and flexible Wi-Fi and private 5G networks

Digitalisation and integration of IT and data systems

Unified communications

Ofcom and network operator approved EV charging solutions

Structured cabling

Electronic Security

ADDING VALUE THROUGH OUR WIDER SERVICE OFFERING

Our Services division isn’t just a standalone aspect of our business. Our Services teams also work together with our Engineering division to offer our customers a unique and unrivalled experience which covers the whole project lifecycle - a true end-to-end solution.

Related Projects

Nightingale Hospitals Initiative

Nightingale Hospitals Initiative

We were proud to support the fight against coronavirus by working collectively with key partners throughout the industry to create several Nightingale hospitals across the UK. Both our Engineering and Services divisions came together to deliver field hospitals in Manchester, Harrogate, Cardiff, Deeside and Bangor.

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Royal Hallamshire Hospital, Q-Floor Operating Theatres, Sheffield

Royal Hallamshire Hospital, Q-Floor Operating Theatres, Sheffield

We played a key role in a £4.5m programme to create four new operating theatres and a recovery area to replace ageing facilities at Sheffield’s Royal Hallamshire Hospital. We have a long history with Sheffield Teaching Hospitals NHS Foundation Trust, having worked with them since 2002 on numerous prestige projects across the city campus including renovation its Q floor which was opened in 2019.

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Manchester Town Hall

Manchester Town Hall

We are supporting the refurbishment and partial restoration of Manchester’s prestigious town hall. The ‘Our Town Hall’ project for Manchester City Council will protect this grade I listed building, which dates back to 1877. Work is underway on the project and sees us undertaking the removal and replacement of all mechanical, electrical and plumbing services. Working together with our Engineering division, our Offsite Manufacture and IT Services business units have played an integral part in the tender process and this close working relationship will continue throughout the project.

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Manchester Engineering Campus Development (MECD)

Manchester Engineering Campus Development (MECD)

We played a key role in the development of MECD, which is the single-biggest home for engineering in any UK university. Working alongside Balfour Beatty to deliver the project on behalf of the University of Manchester, our works included the installation of all the mechanical, electrical, and plumbing elements over eight floors, equating to 76,000m2.

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The Christie NHS Foundation Trust

The Christie NHS Foundation Trust

Treating around 50,000 patients a year, The Christie Hospital is one of Europe’s leading cancer centres. Located in Manchester and managed by The Christie NHS Foundation Trust, it not only serves a population of 3.2m people across Greater Manchester and Cheshire, but as a national specialist sees more than a quarter of patients referred to it from other parts of the country.

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Nationwide Building Society

Nationwide Building Society

As a leader in integrated IT and managed services in the commercial and data centre sectors, we transform what’s possible in connectivity, data management and analysis. A standout example of this expertise in action is through our work with Nationwide Building Society on behalf of its main client BT.

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EV Connectivity

EV Connectivity

Our electric vehicle infrastructure offer is meeting the increasing needs of businesses and wider society looking for vehicle charging solutions as part of the drive towards a cleaner, greener and more responsible energy future.

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Leeds Community Healthcare NHS Trust

Leeds Community Healthcare NHS Trust

Leeds Community Healthcare NHS Trust supports a workforce of more than 300 staff, including nurses, therapists, pharmacists and clinicians.

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Defence Business Internet

Defence Business Internet

Defence Business Internet (DBI) is a flexible working solution for the Ministry of Defence, providing Wi-Fi infrastructure and mobility solutions to let people work anywhere, at any time.

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Brentford Community Football Stadium

Brentford Community Football Stadium

Built primarily for Brentford Football Club and the local community, Brentford Community Stadium is a state-of-the-art venue with a capacity of 17,250, including facilities for corporate entertainment and the media.

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