NATIONAL MOBILE RESPONSE
We guarantee a response 24/7/365 anywhere in the UK through the deployment of our network of more than 650 engineers. All works are controlled and managed through our service centre, utilising the latest technology to ensure the engineers deployed have the correct skills and ability to provide prompt, professional repairs to reactive requests. On average, our customer care department handles calls at a fix-time rate of 93%, to critical issues, within four hours.
MANNED RESIDENTIAL SITE SERVICES
We provide a dedicated site team as part of our bespoke maintenance solution. This includes a site manager who has a team of engineers delivering operational mechanical and electrical services across a complete portfolio. We will offer a tailored solution to provide a fully maintained, operated and supported building throughout the contract period, enabling users to carry on with their day-to-day duties.